The Garage Inspector

In-person garage business training

Customer Excellence — Reception Management

1 day · In person

Connect reception workflows, team coordination and the customer journey.

See datesAlso available online

Pick the day that works.

Choose your date and venue, then book places for yourself or your team.

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Upcoming dates for Customer Excellence — Reception Management
DateVenueTimePlaces and priceBooking
24 October 2026Demo date Box Hill Burford Bridge Hotel — DEMODorking 09:00–17:00Europe/London 20 places available£486.00 + VAT Book places: 24 October 2026, Dorking
7 November 2026Demo date Shrigley Hall Hotel & Spa — DEMOMacclesfield 09:00–17:00Europe/London 20 places available£486.00 + VAT Book places: 7 November 2026, Macclesfield

Nothing near you? Tell Andy where you are.

What the course covers.

  1. Reception workflow

  2. Planning the day

  3. Team coordination

  4. Managing the customer journey

The right room matters.

This is for you if…

  • You work in service reception or lead a reception team.
  • You own or manage an independent garage.

This is not for you if…

  • You are looking for technical vehicle repair training.

Cannot lose a day away from the garage?

Customer and Front of House Excellence

Self-paced · Six months access · £393 + VAT

View course in Academy
Andy Savva

I’ve made these mistakes myself.

Practical business training from Andy Savva, based on his experience of owning and running independent garages.

Read Andy’s story

The practical details.

Can I book places for colleagues?

Yes. Select the number of places and enter a name, email and garage/company for each delegate. The billing details belong to the person or business making the booking.

Do I need an account?

You can check out as a guest. Creating an account is optional.

Is VAT included in the displayed price?

Prices are shown excluding VAT. For the UK demo dates, VAT is added at 20% and shown separately at checkout.

What if I cannot attend or need to send someone else?

Contact Andy before booking to discuss cancellation and substitution arrangements for your chosen course.

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