Customer excellence
Customer Excellence — Front of House
Turn the reception desk into part of the customer experience.
£486.00 + VAT
20 places available · Demo date
View course and dates: Customer Excellence — Front of HouseCustomer excellence training for independent garages
Make every customer conversation count.
Practical training for the people at the front of your garage.
The customer experience starts before the repair.
From the first enquiry to handing back the keys, reception and workshop communication shape how customers experience your garage.
Choose the way you want to do it.
Customer excellence
Customer Excellence — Reception Management
Connect reception workflows, team coordination and the customer journey.
£486.00 + VAT
20 places available · Demo date
View course and dates: Customer Excellence — Reception Management Online · Self-paced · Six months access
Customer and Front of House Excellence
Turn every customer touchpoint into evidence that your garage is worth choosing again.
£393 + VAT
View course in Academy: Customer and Front of House ExcellencePut the learning to work.
- Understand the customer journey.
- Explain work and value clearly.
- Coordinate reception and workshop communication.
Start with something useful.
See where your garage stands
Start with the free garage healthcheck.
Take the healthcheckPractical ideas from Andy
Explore the latest garage business advice.
Read the adviceWatch and learn
Browse Andy’s garage business videos.
Browse videosOne straight-talking email a month.
Practical ideas for independent garage owners.